[ Integrated Program] How to troubleshoot Camera Problems

1. Check the USB connection:
Unplug the camera USB, wait 10 seconds and reconnect. The USB port on your computer may be damaged, so connect it to another port. It's also good to see.

2. Check Device Manager:
Search and run“Device Manager " from the windows start menu, and then the camera find the item and see if there is a problem with the device. If you see a yellow exclamation point, there may be a driver problem. Try the same method as number 1.

3. Launch the camera app:
Launch the “Camera” app from the windows start menu and the camera will be normal make sure it works. If the camera doesn't work here, it's likely a camera problem.

4. Check program settings:
– Go to system settings within the program and check the list of connected cameras after that, select the equipment camera number.
– If the camera turns in the wrong direction when shooting, the system you can adjust the camera orientation within settings. 
– If the camera direction is not correct, the image will flip or at an erratic angle you can come out, so set the direction properly and proceed with the shooting.
– After you finish setting, re-run the shooting, the camera will be normal you can check if it's working.

※ If the problem persists after this confirmation process, exbody A/S contact us at 02-6925-5988.