[Old Version ] How to Troubleshoot Camera Problems

1. If marker recognition is inaccurate
- Kinect and Astra solar, wavelength, light reflection / webcam of light uniformity, affected by the reflection of light, whether the shooting location is reasonable check.
– Can the patient's position be located in the center of the screen / PA and camera make sure you are facing symmetry.

2. Hospital Body Test Equipment 9100M, 7202H, OK880
- Check the USB connection: Unplug the USB and reconnect it to the 3.0 port after 10 seconds > also to the other port connect and check.
- Reset the Kinect adapter: Remove all 3 kinect adapters and reconnect them after 5 seconds.

3. General Body Inspection equipment 770, 790, 370
– Make sure the camera is recognized: Right-click on the windows logo in device manager enter the camera or image device to start with microsoft make sure you have the camera app by entering the camera in find > windows run and make sure the screen appears.
- Disable other cameras: Other cameras except microsoft in device manager (Right-click the other camera on your laptop or PC to disable it.
- Check for extension cable or USB hub problems: From extension cable or USB hub disconnect the camera line and connect it directly to the computer you're using make sure the camera is coming out. 

4. Gait Inspection Equipment 6100RMT, 610RMT
– If the camera is stopped or the screen is not displayed: Use USB repeater make sure you are connected directly to your PC because there is a problem at the time.